Account control

Self-Exclusion

Self-exclusion is a serious responsible gambling tool that blocks access to gambling for a chosen period or permanently, depending on the operator's options.

When to self-exclude

Use self-exclusion if gambling is harming your finances, relationships, work, sleep, mood, or sense of control. It is also appropriate if you are chasing losses, hiding activity, borrowing to play, or repeatedly breaking your own limits.

How to request it

  • Log in and look for responsible gambling or account limits.
  • Select self-exclusion or contact support if the tool is not visible.
  • State the exclusion period clearly.
  • Ask for written confirmation by email.
  • Withdraw any eligible real-money balance according to the operator terms.

After exclusion

Do not try to open another account, use a friend or family member's account, change details to bypass controls, or use a different domain to continue gambling. Add blocking software, bank gambling blocks, and support conversations where available.

Support

Self-exclusion is stronger when combined with human support. Speak with trusted people, financial advisers if debts are involved, and gambling help services in your country. In many parts of the United States, 1-800-GAMBLER can connect callers to help.